Seal fell off of the drinking tube at the connection point of the bladder and was lost. Can this be replaced? The unit is not functional without it.
Are the bladders made out of tpu or peva? if neither, can the seller please specify the material.
How do you connect the tubes to the bag? We've pushed the tab and pushed (both my husband and me) as hard as we can. Tried turning it...
I can't unscrew the top fill area? Has anyone else had this problem?im turning it clockwise and it won't budge!
Common Questions
Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.
Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.
Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.
Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.
Trustpilot
TrustScore 4.5 | 7,300+ reviews
Khalid Z.
Great experience from order to delivery. Highly recommended!
1 week ago
Neha S.
Excellent communication throughout the order process. Product is perfect.
