LGLG 383EER4004A Genuine OEM Spring Removal Tool for LG Washing Machines

Like the majority of other reviewers here, I too had the F11 error code, but without knowing what was wrong on the lower section of LG our double-oven, I had to play appliance repairman once again! Nope! This ain't my first LG repair rodeo in our house-full of LG junk!Luckily for me, the installers of our range did not remove the "repairman's service manual" which was taped to the back of the unit! Went through the tests the manual lays out, one-by-one, using my multimeter. Lo and behold, zero ohms on the lower ignitor, the two upper ignitors were something like 450 ohms (or whatever is said was acceptable in the manual). That basically says the ignitor is broken!While I had the whole thing opened up, I decided to pull one from the upper oven just to double-check that it was the issue. Installed it in the lower oven, turned the lower oven on, and after 10 or so seconds of glowing from the ignitor (did not install any of the other covers while doing this), the burner fired right up!Because we use the lower, larger oven quite a bit more, I decided to just leave that one in there, buttoned up the lower covers and left the upper covers off until I got this ignitor in the mail.Got it 3 days later and installed it, buttoned everything back up and all is working again! For just under 40 bucks shipped, the unit is working just fine and no more F11 error code!A little bit of annoyance here with LG, nowhere in any of their paperwork says that the F11 code could be a burnt/broken ignitor, its obvious that LG has built protection into their repair and parts departments by making it harder for the average consumer to repair their own appliances. This is really not a hard item to replace, and its pretty evident that the F11 code is tied directly to the ignitor. Whether that code is used for other possible failed items in the unit, I don't know, but "conveniently" leaving out the possibility that it could just be a 40 dollar part that's dead is just b.s.!I'll continue to use our LG appliances until they are dead, but I can guarantee that I will NEVER, EVER buy another LG product again. And you can bet your life on it, I will also continue to rip these appliances apart and do my own troubleshooting before calling a service tech in, this makes two completely different appliances (the other a fridge) that I've been able to fix with parts from Amazon for next to nothing rather than paying some guy to whack me with service call charges and ridiculously marked-up prices on the same parts I can get here!

Replacing this part took a while but was successful; my LG oven was failing to preheat in a reasonable amount of time (1+ hour or "F11" error). After the replacement it preheats to 350°F in 12 minutes.Tools needed:* Phillips head screwdriver* 5/16" nut driver or ratchet arm + socket with a 5/16" head* the igniter* probably something to hold a wire in placeSuggestions:* Read the oven's user manual* Watch a YouTube video about this replacement procesCautions:* This igniter is fragile. If you drop it, or put pressure on it, it will shatter.* Gas is scary. Be safe.Steps:1. Unplug oven [1]2. Remove racks3. Remove oven door4. Unscrew (2 screws) the oven bottom panel and remove that cover5. Unscrew (4 screws) the burner shield [2]6. Using a 5/16" socket on a ratchet or a 5/16" nut driver, loosen and remove the 2 mounting screws that hold the igniter in place [3]7. PREPARE FOR THIS STEP: Have the new igniter nearby or have something to hold a wire in place nearby. Pull the igniter out of place. Hold on to its power cord tightly. Unplug the igniter side of the power cord and, still holding very tightly, either immobilize the oven side of the power cord [4] or attach the new igniter immediately.8. Put the new igniter in place where the old one ones. Secure it in place using the mounting screws [5], which you can drive in with either a nut driver/ratchet or (not recommended) a Phillips head screwdriver9. Replace the burner shield and screw it back in. [6]10. Replace the oven bottom panel and screw that back in.11. Replace door.12. Replace racks.13. Plug oven back in [7]All done!Footnotes:[1] The owner's manual says you should also shut off gas to the appliance when doing any maintenance. The YouTube video I watched did not say to do this and only said to disconnect power. I only disconnected power because the gas shutoff was obstructed by a desiccated dead mouse on a glue trap apparently left behind by the house's previous owners.[2] My LG oven's burner shield had a really hard to remove screw; it felt like it was stripped. It seemed like the metal warps easily and if you remove 3 screws it can be hard to remove the 4th stubborn screw. I dislodged it by (a) replacing all screws (b) unscrewing each screw loosely and (c) wiggling the burner shield around a little bit to find an angle at which the 4th stubborn screw was willing to come loose. Turns out it wasn't stripped but did have some charred food debris keeping it from easily turning.[3] As you go to remove or replace these two mounting screws, they can fall down into the hole that the igniter power cord comes from. If this happens, remove the warming drawer (consult manual for steps - involves removing 2 screws and pulling 2 plastic tabs to release), then grab the screw from a little tray under the oven that appears designed to catch fallen screws. Removing the drawer also gives you access to the floor under the oven, which is how I removed the desiccated dead mouse and glue trap.[4] If you fail to immobilize the power cord or reattach it, it may fall down. To get it, remove the drawer then reach back behind the drawer to the power cord and push it back up through the hole.[5] See [3].[6] It's tough to get the angle right when replacing the burner shield. I screwed in 3 screws moderately loosely and the 4th wasn't lined up with the hole. I tried again, attaching them one at a time and making sure each screw fit, and it worked OK. It's also easy to drop these screws, so be careful (I found a random loose screw elsewhere in the oven apparently from someone else's prior repairs of some kind).[7] See [1].

I won't go on too much about how ridiculous and expensive it is to fix an LG. This is the 4th time I've had to have it fixed in 4 years.First time it was under warranty. The F-11 code was the last straw. If I couldn't order the part myself I was gonna get a better oven that could be fixed by a regular service person. I live in Canada and none were available at Amazon.ca. So, I ordered this one on September 26 and it arrived October 3rd. Pretty damn fast! I watched a video on YouTube on how to install it, search LG igniter installation. You need a Phillips screwdriver and a flashlight/iPhone light to see. Took me about 30 minutes start to finish. It freakin worked! I'm so impressed with myself :)I will never ever ever buy another LG appliance, but I totally recommend this ignitor.

Our LG oven was frequently getting an F11 error code and when the code didn't come up, it would take about 45 minutes to preheat to 350 degrees. Using some very helpful YouTube videos, the igniter can be replaced in less than 1/2 hour. If you're like us though, it will take much longer to clean the oven, which admittedly we should have done better with or without an igniter replacement. Now the oven heats to 350 in 10 minutes and is as good as new. A word of caution - the igniter piece that heats to start the oven is very fragile. Handle it with care when installing the new one.