VEVOR Hand Chain Hoist, 2200 lbs /1 Ton Capacity Chain Block, 20ft/6m Lift Manual Hand Chain Block, Manual Hoist w/Industrial-Grade Steel Construction for Lifting Good in Transport & Workshop, Yellow

Q: what is the warranty?

I purchased it as an open box and it had Amazon satisfaction guarantee only. But worked well, so no problem. It lifted 1000 lbs for me easily and held in place alone.

Q: We used it to hoist a kiln over it's stand. But we cannot get it to release down. The kiln is stuck hovering in the air. How do we release it???

The chain links are stuck on the top end of the spool. With both hands on the chain ends slowly go the opposite way from when it got stuck. Once you see wherethe link(s) are bunched up, gently shake the chain where the kink is at until you see it come lose and slowly and gently continue to raise or lower. This usually happens when the chain is pulled up or down too quickly. Can't treat it roughly. For the price and the job it needs to do it's an awesome value. If you have forced the chain and jammed it severly, it will be harder to undo. Either way, keep the links from bunching up by working at a slower to moderate pace. It should work if you are patient using once you get it to work again. Slow down. No hurries should bring you no worries. Good luck. RS

Q: What is the minimum clearance required between the top and bottom hooks?

0 distance, the hooks will be about 8-10 inchs apart at full lift hight.

Q: Does this product come with a 1m lifting strap as the Product Description suggests or do we have to buy this separately?

Hello, for this Hand Chain Hoist, it doesn't come with a 1m lifting strap, maybe you need to purchase it if you need.

Product ID: 438061145

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Description

VEVOR Hand Chain Hoist, 2200 lbs /1 Ton Capacity Chain Block, 20ft/6m Lift Manual Hand Chain Block, Manual Hoist w/Industrial-Grade Steel Construction for Lifting Good in Transport & Workshop, Yellow