CapTel 2400iSPNBT Captioned Telephone, Hearing Impaired Phones, Volume Control with up to 40dB Amplification Gain, Large Touch Screen Display, Wi-Fi Capable, Answering Machine & Speakerphone

This was the best thing I could have ever bought for my mother in law. She is so hard of hearing and deaf in one ear. She is in her 70’s, and is not to tech savvy, so texting on the phones wasn’t always an option. So we bought her this phone. It’s amazing. She can actually read the screen, it’s an easy set up, I can link my mils cell phone to the phone so she can recognize who is calling with their picture. The volume is so loud on the handset that it actually hurts my ears, but I am not hard of hearing. The speaker setting on the phone is also super loud. The texting on the screen is such a great feature. It is delayed by a few seconds. Nothing terrible, but it works well, and mom can keep up with the conversations.

I bought this phone for my dad who is 85 and hard of hearing. He called it life-changing. Not only is the voice to text fast and accurate, but it’s very easy to set up. I sent it to his house and was able to help him with the set up over FaceTime. He has a fast Internet connection and a VoIP phone line through the Internet provider. Works great and simple to set up to the Wi-Fi and a standard phone Jack splitter to his telephone modem so he can also keep his other phone from my momHe is able to talk to his doctors and he loves to screen the calls by looking at the text before he answers it (if he ever does).My only issue is with the microphone for the speakerphone. It doesn’t pick up his voice very well, but if he uses the handset, it sounds crystal clearHighly recommend

I have worked in telecommunications for over 40 years, so I know a bit about phones. I did not have too high of expectations of this device when I purchased it for my mom, however, this piece of equipment really impressed me.The set up was quite simple for anyone who has ever connected something to a wired or wireless network. On bootup, the large color touchscreen directs you through a simple set up wizard and we had the thing up and running in a few minutes. It was a bit cumbersome using the somewhat sluggish built in touchscreen keyboard to do the online registration, but we only had to deal with that the one time.The transcription works quite well, and the amplification on the handset can be set crazy high. The most surprising delight was when I discovered that this phone has a built-in answering machine. Not only was my mom able to retire her old answering machine, which she was unable to hear very well, but at the press of a button this amazing phone will transcribe the recorded message as well! It also very clearly displays all of the information about the call with the time date, caller ID caller name displayed clearly on the large color display.I did have to go into the settings and enable the phone to remember it’s last volume settings so that she did not have to continue raising the volume for every call.All in all, it’s probably the best $75 dollars I’ve ever spent.

ITS A VERY NICE UNIT HAS EVERY FEATURE YOU COULD ASK FOR ONLY COMPLAINT IS THE BUTTONS YOU PUSH FOR DIALING A NUMBER ARE VERY TOUCHY SOMETIMES YOU DONT GET ANY RESPONSE SOMETIMES YOU GET A DOUBLE NUMBER

Mechanically, this is a robust piece of hardware and functionally, it works very well indeed. But the thing that impressed me most was the manual. Clear graphics and large text, almost as if they understood that the majority of their customer base was likely to be elderly and potentially myopic. It was extremely well organized and clearly written, unlike so many user guides written by those to whom English is a second language. Ah, I see the company is located in Madison Wisconsin, mid westerners, my people.

Purchased for my hard of hearing 88 year old dad. Pros: Unit built like a tank. Easy to setup. Cons: MAJOR problem-When someone leaves a VM and hangs up, phone doesnt release the line, so it ties up the incoming line with a busy signal Called the included tech support. Off-shore in Phillipines. Very nice people, but I could not understand what they were saying. After calling 3 times and spending over an hour on the phone I gave up. Suggestion-US based tech support/someone who can speak English clearly.

For an elderly parent it is needed, the volume is definitely louder on the handset as well as the speaker. The text display overall is decent but does throw some weird words in the transcripts occasionally. The bad is it will get disconnected and not work, then you have to go thru a setup config again which is a hassle. I've nearly sent it back twice already but hold out since it is helping somewhat.

I purchased 2 CapTel telephones from Amazon, they are caption corded phones.A land line phone and fast Internet connection are required. It can either work with Ethernet or WI-FI, the phone uses the Internet connection to complete the communication and conversion from voice to text for the captioning. It works very well without any added services from the phone service, it uses the phone line and your old telephone number plus the Internet to set it all in motion. Once you get it set up and registered with the FCC, the service is activated and provided to us the hard of hearing, 24/7 by our US Government thru the use of the Internet. FCC registration is done on the phone touch screen after your WI-FI or Ethernet Internet connection has been established. Fine tuning can be done in the settings mode.I am 86 years old, all of todays new technology is nothing short of amazing.