It looks like there is no padding on the bottom so when I set it down I could crunch and break the side of my laptop?

Dear customer, Thanks for your inquiry. You don't have to worry about your laptop being damaged. The laptop compartment is made of shock-absorbing and padded RB wave point cotton, and there is a small gap between the compartment and the bottom of the backpack to give it some space from hitting the ground, which keep your electronics well protected. Please feel free to contact us if you have any questions. ------ FENRUIEN

What is the maximum height the pads would be effective against a drop if carrying a laptop inside?

Dear customer, Thanks for your question. This depends on the actual situation. At a certain height, the degree of protection of the hard shell backpack on the laptop may be affected by the following factors: how many items are in the laptop bag, the speed at which the backpack falls, which part of the backpack touches the ground first and etc. We recommend that you protect your backpack. Please feel free to contact us if you have any questions. ------ FENRUIEN

Was that a ubc c port seen in video? Second one top.

Dear customer, Thanks for your inquiry. Our 17.3 inch laptop backpack are USB-A & Type-C charging ports now. Please feel free to contact us if you have any questions. ------ FENRUIEN

Can the lock be taken off if not wanted and just not used?

Dear customer, Thanks for your inquiry. The lock is non-removable. If you don't use it, it won't affect your normal use of the backpack. Please feel free to contact us if you have any questions. ------ FENRUIEN

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Specifications

Outer Material	PC&ABS Hard Shell, Waterproof Oxford
Material Type	Water Resistant Oxford, PC&ABS Hard Shell
Shell Type	Hard Shell
Lining Description	Polyester
Product Care Instructions	Wipe with Damp Cloth
Item Weight	3.29 Pounds
Item Dimensions D x W x H	6.3"D x 12.6"W x 18.9"H
Storage Volume	25 Liters
Unit Count	1 Count
Item Shape	Rectangular
Color	Black
Pattern	Solid
character	Sports
Backpack Design	Laptop Backpack
Style Name	Gaming Laptop Backpack
Apparel Closure Type	Zipper
Water Resistance Level	Waterproof
Pocket Description	Utility Pocket
Compatible Device Size Maximum	17.3 Inches
Strap Type	Adjustable
Embellishment Feature	Plush Accent

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.