Is it possible to get a replacement liner for this? My current liner is cracked

Of course - we will send you out a replacement ASAP. Fairborn, OH, right?

Hi, I tore the silicone tray separating it from the ice block below the tray. Do you sell replacement silicone trays?

Free replacement - just send me your Amazon Order #.

How do I fill the tray without having the water leak to the bottom before placing it into the fridge?

The whole thing, including the space under the blue tray is supposed to be full of water - that is how it works. There is a demo video on YouTube and our website - look up ClearlyFrozen.

I am having an issue where the water leaks out between the silicone and liner, so the ice cube tray does not fill all the way. What am I doing wrong?

I fill up the liner tray with water to about the point where the silicone cube tray just touches the water in the liner when I insert it. Then fill up the silicone cube slots slowly until each is just about at the top. I haven't had an issue with the silicone tray staying full. In the end, you will have water continuously from the bottom of the liner to the top of the silicone cube tray. Mine takes 20-21 hours to freeze the cubes in the silicone with just slight freezing in the liner.

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Description

🧊 Elevate your chill game with the clearest, biggest cubes in town!

SLEEK TRANSPARENT DESIGN - Modern, minimalistic look that fits seamlessly in any freezer or bar setup.
CRYSTAL CLEAR ARTISAN QUALITY - Experience glass-like clarity that impresses guests and enhances presentation.
GENEROUS CAPACITY FOR ENTERTAINING - Make a full batch of 10 large cubes in one go—never run out mid-party.
KING SIZED CUBES FOR ULTIMATE CHILL - Craft 10 perfectly clear 2-inch ice cubes that elevate every drink.
EFFORTLESS RELEASE WITH SILICONE FLEX - New mold design ensures easy popping without cracks or spills.

ClearlyFrozen’s premium silicone ice tray molds ten 2-inch crystal-clear, glass-like cubes with an improved design for effortless release. Perfect for professionals who demand style and substance in their home bar setup.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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