How do i buy spare o-rings? i want to buy extra o-rings for my simpure b07v6ry5b4 filter 10" x 2.5". the links in all the answers are not correct.

O-Ring Replacements for SimPure DB1025 (B07V6RY5B4) - Link： https://www.amazon.com/dp/B0B7P1L17K

Does this remove rust/iron?

That would depend on the filter installed in the housing. If you are dealing with large rust and other sediment particles in your water you should be fine with a 5 micron sediment filter. For wells I like pleated filters like this: https://amazon.com/dp/B074FW96PG. If iron is dissolved in your water, you need something that filters iron/manganese like this: https://amazon.com/dp/B09JWP92PD

How do you contact customer support? The inlet and outlet ports leak no matter how much ptfe tape or thread sealant used.

I put an O-ring (# 18) inside each port before the brass bushing. Then I coated the threads with sealant and 10 wraps of teflon tape. I think there may be a design flaw, it shouldn't be that difficult.

The filter housing leaks profusely. i checked the o-ring/tested it without a filter to no avail. anyone had this problem and been able to fix it?

Try to lube the o-ring with some coconut oil or silicone lube and reassemble. Also, if you are using carbon filters, I have seen that sometimes they are just a bit too tall, and so removing one of the gaskets allows the tank to be tightened a bit further, causing a seal. If you write to the company for support, they have a support rep out of Canada who is fantastic. Be sure to include your Amazon order number and you may want to request a call back (specifically by phone) so that they will route it to him early.

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💧 Upgrade Your Home’s Water Game—Because Clean Water Shouldn’t Wait!

EFFORTLESS DIY SETUP - Comes complete with wrench, heavy-duty steel bracket, and screws for a seamless, professional installation experience.
LEAK PROOF INNOVATION - Thickened, raised threaded holes eliminate leaks even after extended use—no more water damage worries.
UNIVERSAL CARTRIDGE COMPATIBILITY - Supports a wide range of sediment and carbon filters, giving you full control over your water quality.
BUILT TO LAST WITH NSF CERTIFIED STRENGTH - Reinforced polypropylene housing ensures chemical resistance and long-term durability for safe, clean water.
PRESSURE RELIEF BUTTON FOR EASY MAINTENANCE - Built-in red button simplifies filter changes by safely releasing water pressure in seconds.

The SimPure Upgrade Whole House Water Filter Housing is a robust, NSF-certified 10-inch inline sediment filter housing made from reinforced polypropylene. Designed for universal cartridge compatibility and leak-proof performance, it includes a complete installation kit and a convenient pressure-relief button, making it the smart choice for millennial professionals seeking reliable, easy-to-maintain whole house water filtration.

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Brand	SimPure
Model Number	DB10P
Product Dimensions	13.3 x 7.3 x 13.3 cm; 3.18 kg
Material	Alloy Steel, Polypropylene
Special Features	NSF certified
Item Weight	3.18 Kilograms

SimPure Upgrade Whole House Water Filter Housing, Universal 10-inch Inline Sediment Filter Big Blue Housing 4.

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