does the pet have to push the door to open it or does it sense when they are close and open?

YES, the pet must push the flap to enter. The flap does not magically swing open on its own. It works like this: 1) Your pet puts their head into the tunnel. 2) The sensor reads the pet's microchip. 3) The *locks* on the flap will unlock. This will make an audible clicking sound. 4) The pet pushes the flap open and enters. The clicking sound might initially startle some pets, but I have found that they easily get used to it.

Does the door allows the entry of illumination? I'd like to install on my bedroom door!

The door is clear so, if it is light outside, it will shine through. Also, I would ask them to ship you a door with the modified sensor. The microchip sensor is straight down and would not detect my dog because of her long snout. After I called them they sent me a modified door and I returned the original. Great customer service! Also, please know that the sensor only picks up entry, not exit. So my cat, who is not programmed, could potentially exit and be stuck outside. So far that has not happened, I spray her with water to deter her from getting too interested in going through. Other than these items the door is great. My dog learned very quickly. I love it.

Does an animals microchip work when installed in an exterior metal door?

I'm not sure if it's the metal door causing issues, but it doesn't work for 2 of my 4 cats. All have new microchips. I finally had to turn off the locking feature so they could all use the door. It may also be an issue that they have to stick their head a couple of inches into the tunnel and wait for a couple of seconds to see if the door unlocks? It usually works if I jam them in the door and hold them them there (Yes...they hate this as much as you think!). I like the door, I just wish it was a little more sensitive to the chip RFID...

How does the flap shut? As our cat has broken out of three different cat flaps so far

If the door is actually locked based on the timer they won't be able to get out. However, if it is not locked based on the time any animal can get out.

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🐾 Unlock freedom, control, and peace of mind for your pet’s adventures!

APP ENABLED FREEDOM - Control your pet’s outdoor adventures remotely via the Sure Petcare app (Hub required).
SPACIOUS INCLUSIVE - Generous 178mm x 170mm opening fits larger cats and small dogs comfortably.
SMART SELECTIVE ENTRY - Only your pet’s microchip or RFID tag grants access, ensuring no unwanted visitors.
CURFEW MODE CONVENIENCE - Set automatic lock/unlock times to keep pets safe during vet visits or nighttime.
EFFORTLESS SETUP LONGEVITY - One-button programming stores up to 32 pets; battery lasts up to 6 months.

The Sure Petcare SureFlap Microchip Pet Door Connect offers secure, selective entry for cats and small dogs using microchip or RFID collar tags. Controlled via a mobile app, it features automated curfew locking, a large pet-friendly opening, easy installation options, and long-lasting battery life, backed by a 3-year warranty.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Frame material	Plastic
Dog Breed Size	Medium
Pet Type	Cat
Global Trade Identification Number	05060180391904
Pet Type	Cats, Dogs
Product Dimensions	12.5 x 26.19 x 27.99 cm; 1.45 kg
Batteries	4 C batteries required.
Item model number	iMPDWT
Closure	Lock
Number of Items	1
Quantity	1
Batteries required	Yes
Batteries Included	No
External Testing Certification	Não Aplicável
Item Weight	1.45 kg

Sure Petcare SureFlap Microchip Pet Door Connect, RFID Collar Tag & Microchip Compatible, Mobile App Control - Installation Accessories Sold Separately - Install in Doors, Windows & Walls, White

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