Why is there black stuff coming out of the water filter?

The black particles are activated carbon, which is commonly used in water filters to capture particles. It’s normal for a small amount to slightly come out during shipping. This is similar to water pitcher filters, which need to be rinsed before use.

Can the air purification function be used alone? How?

Yes, you can use the air purification function alone. Simply ignore the "add water" icon on the screen. The machine will operate without adding water, and there’s no need to remove the water tank.

Does it automatically drain water?

This product combines a humidifier and purifier, so it doesn’t drain water like a dehumidifier. If you need to empty the water, you can pour it out and use the purifier function to dry the top water tank, or wipe it clean with a cloth.

What do the numbers on the screen mean?

The numbers on the screen show the current room humidity. In Auto mode, the fan speed adjusts according to the humidity level, but you cannot manually set the humidity.

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💨 Elevate your air game: breathe smarter, live better.

ENERGY SAVVY DESIGN - Consumes just 10W, costing only 6 cents per day—eco-friendly and budget-conscious air care.
RAPID HYDRATION POWER - Delivers up to 400ml/h moisture with a 0.8-gallon tank for up to 7.5 hours of continuous, mist-free humidity.
WHISPER QUIET COMFORT - Operates at a barely-there 23dB, perfect for undisturbed sleep or focused work sessions.
SMART HUMIDITY SENSING - Auto mode dynamically adjusts fan speed based on real-time humidity readings for optimal air balance.
DUAL ACTION AIR WELLNESS - 2-in-1 humidifier & HEPA purifier captures 99.97% of particles down to 0.3 microns for fresher, cleaner air.

The xCREAS HP400 is a sleek 2-in-1 evaporative humidifier and HEPA air purifier combo designed for bedrooms. It features a 0.8-gallon top-fill water tank delivering up to 400ml/h of mist-free humidity, a 3-layer HEPA filter capturing particles as small as 0.3 microns, ultra-quiet 23dB operation, and intelligent humidity sensing with auto fan adjustment. Energy-efficient at just 10W, it ensures cleaner, balanced air for up to 7.5 hours per fill.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Bs.4975

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

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Brand	xCREAS
Model Number	HP400
Color	White
Product Dimensions	23.8 x 21.59 x 40.59 cm; 3.4 kg
Power / Wattage	15 watts
Noise Level	23 dB
Runtime	7 minutes
Special Features	2 in 1 air purifier and humidifier, Top Fill Humidifier Purifier Combo, evaporative humidifier, humidifier purifier combo
Item Weight	3.4 Kilograms

xCREAS Humidifier and Air Purifier in One, 2 in 1 Evaporative Humidifier and HEPA Air Purifier Combo for Bedroom, 0.8 Gal Water Tank Top Fill, 23dB Quite Mist-Free

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