I ordered the gray bag and that is not what i received! What do i do?

Contact their Customer Service Dept and tell them you want a Return Authorization Number. They should send you a Return Shipment Label and provide instructions on where to bring to ship back to Seller.

Does this have a dust bag?

It does come with a dust bag. The bag that the large purse was in, your dust bag, lightweight but serves the purpose😉

Is this bag heavy? How much does it weight?

The total weight is about 1 kg. Not too heavy.

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Deliver to Bolivia

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Description

1. Perfect for dating, shopping, working, traveling, party and other occasions.Varieties and beautiful colors are suitable for young ladies and girls.2. Functional: The purse set can hold your iPad, wallet, phone, little water bottle, perfumes, makeups,gloves and other daily uses and keep them organized. You can use them together or individually.3. The purses are made of high-quality synthetic leather, which is soft, anti-scatch and waterproof; the lining is made of durable polyester fabric.4. Tips:Please allow a little smell of leather/textile fabrics from the new product, it will disappear in a few days.The actual color of the item maybe a little difference from the picture showing due to the different monitor settings or reflecting light when shooting.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.