Where do these gemstones come from?

These gemstones come from all across the world from the thousands of mines present. They are mined and shipped to us where we process them into small manageable pieces for you to geek over!

What type of treatment is done on these?

They are heated and then a solution of borax is sprinkled on top to enhance its color. However this can be washed off with strong soap and lukewarm water. So if you want to marvel over the true color of these beauties go for it!

Why choose rough gems?

Rough gems are the purest form of the gemstone experience. As a collector rough gems is what you always want. While cut and polished gemstones do look better they cant match the charm of these unearthed raw marvels of nature.

Here at GEMHUB we put our valued customers on top of everything. Because it is you who make us into what we are. We offer unmatched quality, cost effectiveness and service to our customers. Once you give us a chance we will not disappoint you!

What are our most popular rough gems?

Our most popular rough gems are Green Emerald, Aquamarine, Red Ruby and Blue Sapphire. Other than these Calcite, Pyrite, Jade, Topaz and Turquoise are quite popular as well.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.