How do I use this pump effectively? How do I prevent balls from being sucked into the cylinder?

Usage Tips From Real User: Use the best size silicone ring → Use water-based lubricant on the outside of the silicone sleeve → Press the silicone base onto your pelvis, do not lift or move it towards you→ Start to pump!

What is the black and red silicone rings used for?

The included silicone ring is used to assist in penile errrection. You can choose a suitable size and wear it at the base or middle of the peniiis to maintain and prolong the effect of the pumped peniiiis.

Why is it necessary to reset the pump before using it in areas above 1000 meters above sea level

Due to the initial air pressure in high-altitude areas, it is necessary to reset the pump's air pressure to 0 in order to function properly

What should I do if I need some accessories? For example, cylinders, charging cables, silicone rings, etc

Please write to Alice through the information in the user manual, and we promise to solve these problems for you！Note: The black and red ring in the video is an additional gift, and some buyers may not receive it in the packaging

What should I do if there is a functional malfunction or other issue with the product?

The user manual contains the email of our support team, and we promise to response every message we receive!

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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