StarTech.com Thunderbolt 3 Dock w/ USB-C Compatibility - Dual Monitor 4K60Hz DisplayPort Laptop Docking Station - 60W PD, GbE, 5x USB Hub - TB3 / USB 3.1 Gen 2 10Gbps Dock - Windows & Mac (TB3CDK2DP)
S**E
it WORKS (dual display - Displayport + Apple Thunderbolt display) + PD 85W
So I looked around for a while after getting the new 2018 MBP 15" thunderbolt 3 x4 for a dock that would mimick my one stop setup like my HengeDock did. Drop it in and its got everything. But it was being problematic. Lots could give me displayport. or hdmi. not many would give me thunderbolt 3 + Displayport out. This was the ONLY one I see that gives those two AND 85W power delivery. Plus I dont need to use a USBC port to Charge it, it has its OWN. Yea, its expensive. Maybe plugging in the upcoming hedgedock plus their displayport+PD and the TB3 to TB2 adapter would be good enough, but I will still be in the $200+ range, so really this isnt too far off and its got tons of USB3 ports. I only got it maybe 20 minutes ago but I plugged it all in and Viola! My ONLY drawback is the audio out (which i need to use as the Displayport monitors sound has no system adjustable volume, and the thunderbolt display ONLY has weak speakers) is facing Outward. maybe on 2.0 they can put a switchable pair on each side so speakers out in the back, headphone out in the front. Its nice and beefy, feels like its got something to it. good color, similar to the stand of the TBdisplay. Comes with all the cables: USBC to displayport, TB3 to TB3 with PD, a 220V power supply cable, so i can even bring it when i travel!Update: Still working great! Works perfectly as expected.
A**S
Great product, but if you have problems, read this first! I made a mistake with the original review!
Update: 4/5/19.I am upping this product from 1 star to 4 stars. It would normally be 5 stars, but my problem was not explained in the instructions.Are you experiencing a problem with kernel_task consuming an excessive amount of power while this is plugged in? Is your laptop so incredibly slow that it eventually shuts off? Maybe you can't get Ethernet to work either? Scroll to the last sentence to fix your problem if this is TL;DR.You probably double-checked and noted that you purchased the "Laptop Charging" feature, and it does state that it's supposed to be able to do it. However, the battery slowly drains even though it shows the power charging. Eventually, your macbook restarts.The reason that's happening is that this dock cannot provide enough power on the WRONG USB-C port (the one with one "Lightning" icon and nothing else) to charge a Macbook while also providing all of the features it promises in the description, such as dual 4K @ 60Hz, Ethernet, USB, USB-C and others. Even with a short 40Gb/s USB-C cable, it cannot work. So it just slowly drains your battery while providing everything EXCEPT Ethernet and charging.The reason is that you're plugging the power cord into the wrong slot like me (D'oh!).Make sure you're plugging in the USB-C power cord into the USB-C outlet with the Laptop icon! There are two power icons, and one with power and a laptop. Use the one with power and a laptop. That will also fix your Ethernet problem. A true PEBKAC error that could've been avoided with better instructions and/or design.
M**E
One Cable to Rule Them All! TB3 Done Right!
Pretty darn impressed with this dock (TB3DOCK2DPPD). I have to say the build quality on this dock is impressive; built like a tank - heavy, solid aluminum construction. I was originally buying the pluggable TB3 Dock (Thunderbolt 3) as they are reputable TB3 docks but I've been trusting StarTech products for some years now and this dock has all the options I was looking for including three USB-C ports where most TB3 docks have only two, I should mention the 3rd port is USB-C (5.0Gbps) and not a TB3 port @40Gbps but as I have an external USB-C hard drive enclosure (see the end of this review for links to all products listed), this works out pretty handy without any additional adaptors needed.I'm running a 15" 2017 MacBook Pro w/Touch Bar; One single TB3 cable plugged into my MBP that rules them all! Charges @ 85W - nice to leave my original Apple charger in my pack as I no longer needed at home when using this dock. A 1' foot TB3 cable is included, however I purchased a "certified" 3' TB3 cable @ 40Gbps and certified is the key here. Usually TB3 cables beyond 1' start to degrade in bandwidth, so for example a typical 6' TB3 cable will usually be 20Gbps, not the full 40Gbps, that's right, half your bandwidth gone just by doubling the length of your cable - serious bandwidth passing through copper here, in fact TB3 was originally designed with optics in mind.These cables are not cheap so pay attention to bandwidth constraints and certified cables if you need more than the included 1' cable; A USB-C cable is a different beast from a Thunderbolt 3 USB-C cable. While Apple/Intel chose to use the standard USB-C plug (shocker here, it's about time they followed a standard), the cables may look the same, plug-in to each other's ports the same, but the results will be vastly different.I was running two ASUS HD (1920x1080) monitors, one connected to the dock's USB-C TB3 port, the other connected to the dock's Display port. These were older monitors using HDMI so for adaptors I used an Apple USB-C to HDMI adaptor, while the other I ran a StarTech Display Port to HDMI adaptor (again, see below for a full list of mentioned products). This setup ran flawless with this dock but I have since upgraded to a 32" 4K Monitor, the LG 32UD99-W, and am now running USB-C to USB-C from Dock to Monitor and so far, everything has been spot-on, not to mention the 32" monitor is absolutely stunning.I was concerned about issues waking up the MBP from sleep and the dock not waking the monitor but fortunately, I haven't seen any of these issues as other's have mentioned from other TB3 docks on the market and as I almost never shut-down my MBP, but instead use sleep mode, this has been well received. However, there have been a couple of instances, one where a USB3.0 port wasn't responding on the dock and a power cycle was necessary. I recall one of those instances happening after unplugging the TB3 cable from the MBP and later plugging it back in and another were the monitor wasn't recognized but again, far and few - there's a ton of bandwidth passing through this single cable. Aside from these two hiccups, this dock has been solid, reliable, & I couldn't be happier with the performance.So here's my setup with hardware I can acknowledge that works well with this dock:32" 4K (3840x2160) LG Monitor: USB-C cable from dock to monitor. Display Port cable from dock to monitor also worked well.WD 1TB SSD drive connected to dock's 3rd USB-C port (primary Storage working drive)WD 500GB drive connected to dock's USB3.0 port (Time Machine Backups)Sony DVD external drive connected to dock's USB3.0 port (rarely use but had the spare port)Wacom Intuos Pro Tablet (medium) via dock's USB3.0 port.Utilizing the Dock's 1GB Ethernet Port (WAN speed test's out performed those from direct adapters previously plugged into the MBP by roughly 12Mbs)Utilizing the Dock's front audio jack when using headphones, controllable from the MBP's Menu Bar. (slight degrade in quality)Use the front USB3.0 port for quick access such as thumb drives, external drives, USB charging, etc.All this,... connected by a single cable which also charges the MBP. Pretty darn Impressive!Pro's:This Dock offers all the key options available for today's TB3 Dock:- Dual 4K Displays (4096 x 2160p) at 60Hz (I only have 1 4k display so I haven't tested this but I was running 2 HD monitors at 60Hz.- 85 Watts of charging (Apple's adaptor for the 15" MBP is 84W).- An SD Card Reader & on the front face of the dock! Not a deal breaker but one less adapter needed and if you're a photographer,this is nice addition.- A 3.5mm Audio Jack and USB3.0(5Gbps) charging port also on the Dock's front face.- 3 USB-C ports. 2 are TB3 (one for host/laptop the other for monitor), and the 3rd is standard USB-C @5Gbps. More devices rolling out daily with the new standard.- 4 Additional USB3.0 (5Gbps) standard type-A ports - These come in very handy for all your existing hardware.- 1 Gigabit RJ45 Port. Out performed my USB-C to Ethernet adaptors by about 12Mbps).- Basically enough ports, power, & performance wrapped-up in a single box and a single cable. Unplug and go! Includes a 6 Foot USB-C to DisplayPort CableCon's:- Price. A bit more cash than I was willing to spend (actually a lot more) but it also has options no other TB3 dock offered.- Power: If you're concerned about energy, all those ports require additional power. The adaptor rates at 20V DC, 9A @ 180W.- Cable Restraints: This goes for any TB3 dock; cable length is a drawback and less is more. Included is a 1' USB-C TB3 (40Gbps) cable and purchasing a 3' TB3 cable @ 40Gbps will cost you another $50+.Links to all the products listed that are connected to my TB3 Dock: StarTech.com Thunderbolt 3 Dock - with SD Card Reader - 85W Power Delivery - Dual 4K - Windows / Mac - USB C Dock - USB-C to DP Cable for Second Display StarTech.com USB-C External Hard Drive Enclosure - USB 3.1 Type C - Integrated USB C Cable - SATA 6Gpbs - SSD/HDD Enclosure [Certified] Cable Matters 40Gbps Thunderbolt 3 Cable in Black Supporting 100W Charging 3.3 Feet (Not Compatible with USB-C ports without the Thunderbolt Logo) Apple USB-C Digital AV Multiport Adapter StarTech.com DP2HD4KS DisplayPort to HDMI 4K Audio/Video Converter LG 32UD99-W 32-Inch 4K UHD IPS Monitor with HDR 10 (2017)
K**.
The only dock able to power a Macbook Pro while driving two 4K displays.
I'm using this dock for a 15" Macbook Pro circa 2019. Nothing here has USB-C ports, and the computer doesn't have any others. This dock seemed like a good idea to bridge the gap. For the most part it delivers. The big selling points for this dock versus any other Thunderbolt 3 dock out there is the 85W power delivery, enough to power a Macbook Pro, and the dual 4K display support.But there are caveats.Even though this dock sports such a huge power supply, the USB 3.0 ports are still unable to power devices that draw more than 500mA of power. You can't charge your phone from them, at least not quickly.Your choices for two screens are limited to (HDMI + DisplayPort) for one and (DisplayPort + RGB) for the other. If you intend to drive two DVI-D monitors with DisplayPort-to-DVI adapters, you can't: you will get two black screens that fail to detect - only native DisplayPort is supported. I wish I had known that before I bought.I wish I had more USB 3.0 ports on this dock than the two it has, as well as a longer Thunderbolt 3 cable: for one of the more expensive docks out there, it should have been a no-brainer to provide for people who wish to keep their desks clean.I managed to find workarounds for all of these, though this is no longer my preferred setup. It works, though, and well. Unlike some other reviewers, I haven't noticed my computer monitors loosing their layout every time I disconnect the laptop, even though my screens are now running as a pair on a DisplayPort video extender at the very unusual 3840x1080 resolution, which is not listed as supported, but works without a problem. I also haven't noticed any coil whine from the dock. That is, I had a high-pitch whine problem, but tracked it down to a one of my USB cables, which I replaced. I solved the lack of high-current USB 3.0 support with a powered USB 3.0 hub, and the short cable problem by not putting the docking station under my desk, where I would ideally like to have it.
C**S
Third time is a charm
I previously bought 2 other "USB C Docks", hoping they would be able to drive my simple dual monitor setup: 4K@60hz and 2K@60hz. I tried both the WavLink and OWC USB C units. They could drive both monitors - but only at 30hz. Too bad. These docks cost only ~$100.When looking at true "Charging Thunderbolt 3 Docks", I had a choice between this StarTech and OWC. Expecting that I might continue have issues, I started with the lowest price unit on Amazon: the StarTech. To my delight, it works 100%. Charging is ~70W with all devices running. Both monitors work @60hz.PROS:1. Laptop charging with single cable.2. True dual 60hz monitor support.3. Runs cool.CONS:1. Lowest priced Mac compatible Thunderbolt 3 charging dock I could find but still costs twice what I think is fair.2. Needs good display cables. It might be true for other dual 4K display docks - this is just my experience. I had to buy a new USB C to HDMI cable to replace one that I had. When I upgrade my second monitor to 4K in the future, I should be able to use the supplied USB C to DisplayPort cable.This dock has only 2 USB Type A ports. That's not a problem for me. I use an additional powered USB A hub (the kind that now cost <$15). This reduces the load on the StartTech dock so it can provide more laptop charging power. Still just one cable to my Mac. I am happy.Update: Upgraded to 2x 4K thunderbolt displays. Rock steady display using supplied USB C cable. Remember: You will need additional Male-Male Display Port cable for maximum performance.
A**R
Constant Crashes and USB problems
Update - June 2022===I pulled this out of storage in the hopes that it work now (maybe a driver updated or something). The USB hub in the dock doesn't work at all. Restarting the computer or the dock has no effect. Avoid.Original===Big problems: frequent crashing, and peripherals plugged into a hub do not work.The dock crashes a lot. It can be as frequent as every 45 minutes. When it comes back up, the USB portion of the dock does not work. You can get it to work again by pulling the plug out of the dock and putting it back in.My keyboard, mouse, DAC, and webcam are plugged into the USB ports on my monitor. This lets me use the monitor as a KVM (ie when the video source changes, so does the USB source). With this set up, the mouse and keyboard have serious problems when connected to the Startech dock. Key presses are ignored, or keys stick. Mouse movement is ignored every few seconds, for seconds at a time.I have Dell, Targus, and Wavlink docks. These other docks don't have the problems the Startech dock has. (The Dell crashes about once a day).Startech support people have been great in that they are patient. I've spent about six hours with them in total. They sent me a replacement after the first support session. The replacement has the same problems. These problems aren't just about a faulty unit. There is no resolution. The dock does not have firmware that can be updated, nor does it have logs that can be pulled to help with diagnosis. The dock does not work. It sits in it's box in my closet.Minor problem: The included Thunderbolt 3 cord is short, limiting your options for where your computer will sit relative to the dock.
K**N
Quality Thunderbolt Dock
The StarTech thunderbolt dock works as advertised. In my use case I have 2 external drives, one USB C the other USB A, 1 UAD Apollo thunderbolt audio interface and 2 USB A software authorization dongles plugged in and they all work just as well as if they were plugged directly into my 16" Macbook Pro (M1 Pro). Power delivery also works as advertised. I was looking at other devices with similar connectivity that were cheaper but went with this StarTech because based on past experience they make quality gear that doesn't have weird compatibility issues and in that regard it doesn't disappoint. Although it does work very well I do have a couple of complaints. The first is the included thunderbolt cable is too short to be useful so be prepared to purchase a longer cable if the dock must be more than 2 feet away. The second is there is no power switch on the device so I have to unplug it when not in use. If Amazon allowed for half stars I would have given this device 4 and a half stars but because it works so well I can't justify taking a whole star off for my minor complaints.
A**R
Compatibility
2 day review:Works, plug and play with 2018 HP Spectre x360 13 ae020ca. Get the non hp charger warning but it charges fine.Currently running1*4k(60hz) - with included usb c to display port cable1*(2560x1440)(60hz) - with display port cableEthernet3 USB devices - keyboard/mouse/external hddPower Delivery Charges 85W laptopsComes withUSB C to Display Port cable0.5m Thunderbolt 3 cableNorth America wall connectorSome Other country wall connectorPower BrickDock UnitUnit runs warm but not hotUSB C to Display Port cable gets hot at the connector (not a bother)All ports workComputer detects all connectionsNo sound or noiseBuild quality is strong and the device looks goodPrice is expensive, but one wire solutions is legit.update: After a couple of days, I get jitter in my mouse and USB audio devices when transferring data with one of the external hard drive connected to dock. Which means the dock is probably good for display, ethernet, charging and light USB device only. Heavy transfer distrubs other USB devices.
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