LG TONE Flex HBS-XL7 Bluetooth Wireless Stereo Headset - Black (Renewed)

Great and would buy again. I wish the wire to the actual earbud retracted.

Nice

good product

The last LG headset I had was the HBS-780. I used it every day, but it recently started to restart itself every five minutes no matter what I did. So I started to hunt for a new neckband headset. I tried a couple cheaper options I could get locally, but I was greatly disappointed because they didn't do what the LG headset did. So I took to the internet and proceeded to over-research, over-analyze, and over-compare, and I finally landed on these. I was hesitant to buy a pair of headphones that were this expensive, but I spent almost $300 on a smart watch and I use that every day, and this particular headset has a dedicated Google assistant button. Got them in the mail, pulled them out, charged them (on the same charger as my phone, might I add) and hooked them up. I am in LOVE. They are so comfortable. I fell asleep with them on twice because I literally just forgot they were on. They are shaped just perfectly to hug your neck and collarbone so they don't stick out anywhere. The earbuds are on a retractable cable, which is a bit finicky occasionally but it works well and is super easy to use. The buttons are responsive, the range is pretty good, the sound is great (I don't listen to music much on them right now but I have tested it) and they're overall a great purchase. I use them every day. They read me my notifications, and I can reply to them with the Google assistant button. I am overall incredibly happy with this purchase!!

I initially ordered from this company. I had a bad experience with my initial order. I gave them a second chance. The second order was late, and it was the delivery company that was at error. Ontrac, was not on track. They postponed my delivery and it was frustrating. Other than that, the second item came in was very nice. I am very satisfied and I am glad I gave them a second chance. You may want to check on your delivery company as they were not great and they made the deliver at 8 or 9pm at night. If I had not noticed it, I would have had this package out front till morning. Thank you for redeeming yourselves.

Sound quality seems very good.Not sure how noise cancellation is working on the other end yet. Keep forgetting to ask others.I was disappointed that at 2nd charging the device had a shorter life. But.......I am hoping that this is an operator error thing -- so don't judge quickly on this comment.

I am beyond disappointed with this product. First, it was difficult to set up because the verbal prompts are spoken with a heavy accent which was unintelligible to me. (I speak english. No problem with an accent but I need to be able to understand what is being said.) I was unable to follow the written instructions. I returned the item for which I paid $104.79. I advised that this was the reason for my return. I was charged a $52.40 restocking fee. I am so upset because I thought this product was a Tone similar to LG. However, this product did not work and I feel that I was made to pay for this "worthless to me product" anyway with the restocking fee of half of the cost of the item. I will be more careful next time if that's possible with the purchase of electronics through Amazon. Stay away from this product, just in case you are unable to set up the item.

The left ear isn't at the same level as the right. Not sure if it's an issue with the bud or the internal software. But it's too big an issue to overlook. I've had LG sets for years and these are somehow the worst ones, im hoping it's all due to an issue with this set. However I've yet to hear any reply on fixing the problem.The fit and finish is fine, the reel design continues to be top notch and the neckband is sturdy without being obtrusive. It's well balanced and stays in place on your shoulders. The buttons however, are a bit small, but they have nice feel and a solid detent.My opinions on Noise Cancellation and Call Quality are gonna have to wait until they fix the issue at the left ear. Which i hope will be done soon. Cant really recommend at this point either.