Ecovacs DEEBOT OZMO 920 2in1 Mopping Robotic Vacuum with Laser Navigation, No-Go Zones, Systematic Cleaning, Multi-Floor Mapping, Works with Alexa & App, Large, Black

Fantastic , good performance . Sometimes navigation and collision detection could be an issue

Estoy encantada con este robot. De las tareas domésticas, lo que más me desagrada es barrer y trapear y este robot me ha cambiado la vida. Llevo usándolo casi un mes y hasta ahora todo funciona perfecto. Estuve cazando un buen precio y cuando lo vi lo aproveche y no me arrepiento. Funciona perfectamente con la alfombra. Barre perfectamente el cabello, tengo cabello largo y siempre había cabello por todo el departamento. La aplicación en el celular es muy fácil de usar y funciona como control remoto, es perfecto, te permite determinar qué secciones de tu casa quieres limpiar. La función de trapeado funciona bien para una limpieza moderada, aunque no reemplazaría la limpieza profunda en caso de manchas en el piso, aún así lo recomiendo mucho.

I bought this ECOVACS deebot ozmo 920 on the Black Friday day from amazon with 50% discount. This is one of the best deal I got for one of the best product. ECOVACS has demonstrated how the available technology can be integrated together delivering a great product. Amazon promised to deliver in a weeks time but actually was delivered in 5 days. It was nicely packaged to avoid any damage during shipping so amazon gets credit for the price and shipment. The robot has a great finish and looks like made with a quality material. The quick start guide was very easy to follow and I downloaded the ECOVACS home iOS app after scanning the barcode on the robot. Followed the instructions on the app and connected to the wifi. It only works with 2.5 GHz wifi frequency. I have an Apple router and it has both 2.5 and 5 GHz so got connected within seconds. 2.5 GHz can penetrate the walls better than 5 GHz and the robot needs wifi connection to do its job therefore ECOVACS supports only 2.5GHz. The first cleaning cycle created a complete map of the house. The map is very accurate and you can see the robot inside the app moving on the floor in real-time. There are lot of features in the app. Following options are available in the app for starting the cleaning cycle. Auto: it cleans the whole house in a single cycle. Custom: you can create a custom area on the map with your fingers and it cleans only that area. I use this feature to clean a hallway entrance which gets dirty with the dirt from footwear. You can use whatever custom area you need and get it cleaned. Area: To use this feature you need to first divide your home into different rooms or sections and then you can just select that area or areas and it will clean in the selected orders. E.g. I have created areas like living room, dining area, kitchen, kid’s rooms, bedroom, bath, etc. It also has a mopping capability and the way ECOVACS has designed it is really worth appreciating. It comes with a small water tank to which a mopping plate can be attached with a cleaning cloth. The whole assembly of water tank along with the mopping plate and it’s cleaning cloth can be snapped under the robot while doing a vacuum on hard floor. The mopping feature is obviously only relevant for hard floors so the robot doesn’t go on the carpet once it has mopping plate installed. My house is mostly carpet with tile floor in the kitchen and bathroom. So usually I keep mopping plate removed from the robot and let it vacuum the carpet area first. Whenever I need to clean the hard floor, the robot can be summoned to that area and mopping plate along with water tank can be snapped in once the robot arrives in that area. It needs to be paused for the same and then cleaning can be resumed once the water tank along with the mopping plate is snapped in. The water output can be controlled through the app. Coming to the most important task of vacuuming, the suction is powerful and it’s able to suck all the dust and debris from the carpet or hard floor. The robot automatically adjusts the suction power for carpet vs hard floor. It navigates along the selected area in a systematic way. First it does the cleaning around the walls or edges and then goes in straight lines covering the selected area. I haven’t experienced any missing spot so far. The app has a feature to schedule cleaning for different areas in a given sequence. The dust container is enough if you are cleaning 2-3 times a week else you may need to empty the container during the cleaning cycle. The cleaning can be paused and resumed again either from the button on the robot or from the app. It has a strong battery which can run for 110 minutes. If it runs out during cleaning, the robot goes to the charger and once fully charged resumes the cleaning exactly from the same spot. I experienced an excellent service from ECOVACS support team. If you have any specific questions or issues support team can be contacted through chat or message function from the app itself and I got prompt response from them. The only problem you may face if you have a floor with black design or so. I have a area rug which has a black borders and it was avoiding that area because the sensors thought it has a step. The support team suggested to put an aluminum foil over the sensors and that worked. Since I don’t have any steps it works for me. However, it can be issue. The robot also provide audio feedback while cleaning. It works with Alexa or google home too . I have an apple HomePod so haven’t used this feature. Hope ECOVACS can provide support for Siri/ Apple home as well. Overall my experience is very good with this model which has saved me and my wife from pain of vacuuming on our own. The house is getting cleaned more frequently and it feels great. Thank you ECOVACS and Amazon! Do not look for any other robot vacuum just buy this one.

I have two of these units, purchased in Q4 of 2019. Both would run a few times a week when new, but now I set them to daily. Battery life is still decent, although they take a long time to recharge. The software is decent, and does a nice job mapping. It will occasionally lose the maps and transpose them over another. The only fix to this is to delete all of them and start over. The biggest issue is the laser. It randomly stops working and tells me it's blocked and needs cleaned. I've taken the entire machine apart to clean it, and it didn't help. The best way to check is to remove the cap over the laser (4 screws, two under rubber stoppers, and a few springs that go underneath). Neither of my units were dirty, but probably had an issue with the quality of the motor they are using. These clean hardwood/tile/etc fine. Terrible on carpet unless it is just on the surface. I still have to get out the big vac to do the rugs. I won't buy them again, at least not from this company.

“Si vives en México, y decides comprarla, valora el hecho de que no cuenta con garantía”. A finales de mayo 2020, decidí comprar esta aspiradora la cual se promociona como marca Premium, tenía una más barata y buscaba algo más sofisticado. la aspiradora cuenta con sistema láser (LIDAR) que le permite crear mapas y habla como 5 idiomas. Sin embargo, constantemente se le borraban los mapas de limpieza o había que restaurarlos, en algunas áreas de la casa sencillamente se desconectaba del wifi, y frecuentemente no ubicaba el cargador. Confundía los idiomas, un día hablaba Italiano y al dia siguiente en Español. Por lo que la marca Premium solo se observa en el precio. No obstante, la aspiradora era funcional hasta que justo un mes antes de vencerse la garantía, comenzó a fallar, con errores en sistema laser, desconexión de la App y terminó girando en círculos (falla común en las aspiradoras de este tipo). Contacté a Amazon México para hacer válida la garantía, indicándome que sólo atienden fallas hasta 30 días después de la compra y posteriormente a ese periodo, debemos contactar directamente al fabricante. Al contactar a ECOVACS, me indican que la garantía solo cubre los equipos vendidos en USA y no ampara los que se encuentran en México. Luego de múltiples correos, deciden ofrecerme a "modo de favor" (como una cortesía) la reparación de la unidad. pero debía yo pagar el envío de ida y vuelta del equipo. El costo de la paquetería era aproximadamente 400 USD ( hay que enviarlo en la caja y con sus accesorios). Con 300 USD se puede adquirir uno mejor y nuevo actualmente en Amazon.com En Resumen. - Si decide realizar la compra de una aspiradora Premium, asegúrese de hacerlo en una tienda física ubicada en México. - Pareciera estos equipos están diseñados para durar solo poco más de un año de uso, por lo que no vale la pena invertir mucho dinero en ellos. - Mi otra aspiradora barata aun sigue funcionando, quizás porque no cuenta con tanta tecnología y solo habla un idioma. - Como comprador, quede indefenso y debo asumir la pérdida, estos temas deberían estar regulados. usualmente no escribo reseñas pero me he tomado el tiempo con este caso a fin de evitar que a otras personas les ocurra lo mismo. Saludos