My phone stops charging after it sits on this charger, am I doing something wrong? I push the side botton to turn it on, but stops charging.

Hello Friend, You used wireless charging function ? Could you check if your phone install phone case. Phone case will stop phone charged by wireless charging. Also other issue, please message me back. Or contact by below methods; Go to orders, find your order in the list and click Get help with order. Depending on your issue, we will help you contact the seller if necessary.

Does the screen turn off when charging or is mind defective ?

Hello Friend, This charger screen turn off , please check if it still can charging your phone. Also for this item issue, contact us by below method: Go to Your Orders, find your order in the list, and click Get help with order. Depending on your issue, we'll help you contact the seller if necessary.

Is it supposed to be able to pass-through wireless charging? Because it only wirelessly charge when the bank is unplugged.

Once you charged 100% of your pb it dose wireless or cable either way without plug in to the wall. Also it has a very lage power to charge multiple devices. I have samsung10s note, it only take 35% of power from p.bank to charge my phone to 100% (my phone had 5% power left)

How long does it hold the battery charge at 100% while not using?

I left mine on a shelf for at least 3 months and when I found it again it still had 100 full charge

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⚡ Stay charged, stay unstoppable — power that keeps up with your grind!

WIRELESS FREEDOM - Seamlessly charge compatible devices wirelessly at up to 15W—ditch the cables without ditching speed.
MULTI DEVICE MASTERY - Four output ports let you power up your phone, tablet, and accessories simultaneously—perfect for busy multitaskers.
LIGHTNING FAST CHARGE - 25W Power Delivery and Quick Charge 4.0 combo juices your phone to 100% in just 1.5 hours—speed that keeps pace with your hustle.
SMART SAFETY STATUS - Built-in intelligent chip safeguards your devices from overcharge and overheating, while LED indicators keep you in the know.
POWER UP ANYWHERE ANYTIME - Massive 30800mAh capacity fuels your devices multiple times on the go—never get caught powerless again.

This Wireless Portable Charger packs a massive 30800mAh lithium polymer battery with 25W Power Delivery and Quick Charge 4.0 fast charging, plus 15W wireless charging capability. It features four output ports for simultaneous device charging, smart safety protections, and LED battery indicators. Compatible with the latest iPhone 17/16/15/14 series, Samsung Galaxy, and most Android devices, it’s the ultimate travel essential for professionals who demand reliable, high-speed power on the move.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Boliviastore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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Unit Count	1.0 Count
Item Dimensions L x W x Thickness	5.9"L x 2.9"W x 0.6"Th
Item Weight	360 Grams
Battery Cell Type	Lithium Polymer
Color	Black
Warranty Type	Limited
Recommended Uses For Product	for_smartphones_or_tablets
Charging Time	3 Hours
Output Current	3 Amps
Compatible Devices	Smartphone
Portable	Yes
Voltage	5 Volts
Power Source	Corded Electric
Amperage	2.1 Amps
Number of Ports	4
Connector Type Used on Cable	USB Type C, USB Type A, Micro USB
Battery Capacity	30800 Milliamp Hours
Additional Features	Wireless Portable Charger 30800mAh Power Bank Compatible with iPhone 16/15/14/13/12, Battery Pack with LCD Display, Portable Charger with Ultra-large Capacity

Wireless Portable Charger 30800mAh,15W Wireless Charging 25W PD QC4.0 Fast Charging USB-C Power Bank, 4 Output Travel Essential External Battery Pack Compatible with iPhone 17/16/15/14,Galaxy,Android

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