1. Could be the charger is broken 2. Motor or gear not working. Do you hear any sounds? Does the door not open? Or does not close? Depends on what the issue is. Try the reset button.

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Power Pet Automatic Pet Door - Medium Door Mount - Pet Activated - Motorized - Safe Gravity Closure with Anti Pinch - Dead Bolt Lock - 4 Way Access - Dual Range Control - Air Tight

Power Pet Automatic Pet Door - Medium Door Mount - Pet Activated - Motorized - Safe Gravity Closure with Anti Pinch - Dead Bolt Lock - 4 Way Access - Dual Range Control - Air Tight

Q: Security, brake in proof?

Nothing is break-in proof, but with regard to being secure, it beats a flap by orders of magnitude. There are a couple of things to consider. If someone is looking for a small-, or a medium-sized door, someone managing to get in would have to be really small--think "toddler". Honestly, if someone wants in, they're probably not going to bother with this door. They'd just smash a window or kick in an actual door. I have used three of these in the past 15 years or so. The first one finally died after four min-pins wore it out, and the second one was still working when I sold my old house in August. Door #3 is now installed in the new location, and I wouldn't have it any other way. That said, I've only had min-pin, dachshund, and rat terrier sized dogs, using the Medium-sized door. The opening is roughly 8.5x11, like a sheet of normal paper. I can't say what a large-sized door opening might attract, but I'm not sure if I would risk what kind of large dog might live on the inside, if I were stupid enough to think about breaking into a house with one of these installed. Hope that helps

Q: Do yo make a model of this for sliding glass doors?

Yes, there is a model for sliding glass doors. I have both (moved from a house with a sliding glass door to one without and cannot give up this door)!

Q: can u get more collars an how much?

Yes, go to our Amazon High Tech Pet Factory Direct store and order our MS-5 collar. It is $54.99 and carries a full one year warranty.

Product ID: 3176420

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Details

Size
Medium
Brand
High Tech Pet
Color
Gold
Material
Aluminum
Mattress Thickness
2 Inches

📏Dual range control up to 30 ft

🔒High-security deadbolt lock

🌬️100% airtight, weatherproof seal

Frequently Bought Together

Power Pet Electronic Pet Door - Medium - PX-1

High Tech Pet Micro Sonic 5 Water-Resistant Collar with Digital Transmitter MS-5

High Tech Pet Wall Adapter Tunnel for Power Pet PX-1 Electronic Pet Door, Medium

Description

🚪 Unlock freedom with the smartest pet door on the block!

UNMATCHED SECURITY - Deadbolt lock and shatter-proof panel keep intruders out and pets safe.
WEATHERPROOF DESIGN - Hermetically sealed, airtight panel blocks drafts and withstands hurricane-force winds.
PRECISION PET ACCESS - Directional sensing and dual range control ensure the door opens only for your pet’s direct approach.
SAFE SMART CLOSURE - Gravity-powered anti-pinch system reverses on obstacle contact for ultimate pet safety.
WHISPER QUIET FAST - Engineered for silent, lightning-fast operation—perfect for even the speediest pets.

The Power Pet Automatic Pet Door is a medium-sized, motorized pet access solution engineered in the USA, featuring a secure deadbolt lock, patented anti-pinch gravity closure, and directional sensing technology. It offers customizable 4-way access control and dual sensor range up to 30 feet, all within a weatherproof, airtight aluminum frame designed for pets up to 30 pounds.

Specifications

Frame Material	Aluminum
Material Type	Aluminum
Weight Capacity Maximum	30 Pounds
Size	Medium
Dog Breed Size	Medium

Have a Question? See What Others Asked

door not working

Security, brake in proof?

Do yo make a model of this for sliding glass doors?

can u get more collars an how much?

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