Seller, I have purchased 2 of your products (over $1,200) & want a 3rd one. I've called you 3 times, left 1 message; no one returned my calls. Why??

I have experienced the same issue. Try emailing through your Amazon account. You'll get someone who handles online concerns. They can forward your concerns to the seller.

I tried to return mine and it says no

I year full warranty included with every HealthyLine mat. In case of anything you got a new replacement with free USA shipping.

Why does the remote look different in the product descriptions / demos? Also varies from customer pictures!

We just made new digital upgraded controller by our engineers this year. Video is done early 2020. We only sell product with newest controller now. You can find any instructional video on YouTube and our website for any new mats and controllers

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Description

🔥 Elevate your self-care game with next-level infrared healing! 💎

FULL BODY VERSATILITY - Generous 32x20 inch size fits back, knees, shoulders, feet, and more for targeted pain management.
GEMSTONE INFUSED WELLNESS - 50 authentic jade and tourmaline stones convert heat into therapeutic infrared light and negative ions for holistic relief.
SMART TEMPERATURE CONTROL - LED controller offers precise heat settings from 35°C to 70°C for customizable comfort and safety.
DEEP PENETRATION HEAT THERAPY - Far infrared waves reach up to 8 inches deep to accelerate healing and reduce inflammation.
EMF SHIELDING FOR PEACE OF MIND - Multiple layers including EMF-blocking technology ensure safe, worry-free daily use.

The HL HEALTHYLINE Far Infrared Heating Pad combines 50 natural gemstones with advanced far infrared technology to deliver deep-penetrating heat therapy that soothes muscle and joint pain. Its large 32x20 inch design offers versatile full-body relief, while smart temperature controls and EMF protection layers ensure safe, customizable sessions. Ideal for professionals seeking effective, holistic pain management and stress relief in a sleek, portable format.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.