ScotsmanCU50GA Undercounter Ice Maker, Gourmet Cube, Air Cooled, Gravity Drain with Cord, 115V/60/1-ph, 14.4 Amp (15 Amp Circuit Required), 14.9" Width x 22" Diameter x 34.4" Height

I purchased this ice machine to replace a 14-year old GE unit that had been problematic and finally flat out died.Scotsman was a known brand to me as I had purchased several of their commercial machines going back almost 50 years ago. They were top of the line then and I am pleased with the quality of the machine I purchased judging from its fit and finish and operation to date.Installation was straightforward, particularly since I was replacing an existing machine and had the water supply with a filter and a drain already installed. You do need to get behind the machine to attach the drain line and space may be tight depending on your counter configuration. I was able to slide the adjacent wine cooler out and get behind the ice machine from the side.There were no issues at start-up. Within a short time large, clear ice cubes (cylinders?) were dropping into the bin. Noise: many have commented about the Scotsman machine’s noise level. When it is making ice the refrigeration unit starts first, followed by the water circulating pump. The noise level seems to me to be equivalent to the old GE unit I replaced. The difference comes when the cubes are discharged into the bin. Unlike the GE that produced rather small square cubes, the Scotsman produces large cylindrical ice that drop with burst of thuds into the bin. Certainly noisier than the GE, but only for those few moments when it is discharging ice. My machine is in our family room three or four feet behind the sofa I use when watching TV. The noise level isn’t a problem and I often don’t realize it’s been running until it drops ice.The quality of the ice is the reward for the increased noise. The large, clear cubes last longer in a drink than the small GE cubes. They are so clear they almost disappear from sight in a gin and tonic and their slower melting keeps the drink cold longer with less dilution. The quality of ice also offsets the operating costs of under-counter ice machines. Unlike refrigerator ice makers these machines are constantly replacing ice by allowing the cubes to slowly melt inside the insulated, but not refrigerated bin. Even if you don’t take any ice out the machine will run to replace the melted cubes each day. The upside of this is a constant supply of fresh ice that doesn’t harden into a block at the bottom of the bin or acquire a “taste” from being stores too long in the freezer.I am convinced I made a good choice buying Scotsman. It appears their quality and technology have not slipped over the years,

After having trouble tracking down anyone who had the consumer version of this, I crossed my fingers and ordered this commercial version. It's definitely got a bigger capacity than I need, but the speed of freezing and the quality of the cubes is superb.It's not quiet - you can hear it run and you can hear the ice drop, especially when the bin is empty. But it's FAST at making ice - even if you're using a lot for a big party, you can count on enough new ice dropping to keep up with demand.I haven't cleaned it yet, so I can't comment on that, but looks like the process is at least well-documented, although time consuming.Overall I'm very happy - my primary objective with the Scotsman was the size & clarity of the cubes for high-end mixed drinks, and I'm quite pleased with the results.

This unit makes great ice. A couple of negatives..Very noisy compared to the ice maker it replaced.Door scrapes when to closeIce piles up at the front, so some drops out when the door is opened.

this thing cranks out beautiful ice. clear cubes. harder (vs wet ice) and better than my old kitchenaid icemaker. I don't know why people keep buying that other brand (which only lasted 4 yrs and hard to clean)..i guess cause it's more for consumer use, but the scotsman is made for commercial use and less expensive, more durable and better quality ice...I know cause i am an ice snob. yes it is kind of loud when the ice comes cascading down into the bin... but to me, it's like the chiming of an old grandfather clock..yup We GOT ice

This product is an absolute dissapointment. The noise level is absurd. This machine does not belong inside a home. The ice melts very fast inside the bin as it is not well insulated so the noise never stops. I tried to return it but I was 3 days past my window and the seller did not want to work with me to return it.

The ice maker has a noise level that is higher then the Kenmore we previously had. Also, the cube size is bigger then we would prefer. Unfortunately, there isn’t a size variation capability. Otherwise, the unit is fine.The delivery however was a disaster. R+L Delivery called me to set up a delivery between 1 and 5 on a Friday so I took a half day of vacation time so I could be there to sign. The driver never showed up. I called them back and set up for delivery with them for the following Tuesday and took another half day of vacation. Again the driver never showed. I called again and was informed that the unit had just gotten delivered to THEIR dock that Tuesday afternoon. They scheduled the delivery to me twice, I gave up 2 half days of vacation, and they didn’t even have the unit in there possession yet. I know this has nothing to do with the actual product but whoever is responsible for selecting the delivery system should be aware of the ineptitude of R+L Delivery. A quick side note; when on hold with R+L the recording talks about their commitment to “World Class Service”. What a joke.

This is the fifth Scotsman machine that I have owned and 4 of the 5 were this model. The flow of water is critical in getting good ice but the machine and the company have been around for me nearly 50 years now. I had one other machine that failed within the first year. They last about 10 years which is normal. Cleaning is easy but use the cleaning fluid they sell. I am not mechanically inclined but installing them is pretty stariaght forward

Replaced a Uline icemaker with this Scotsman and the difference is night and day. This Scotsman runs circles around the other. It wasn't difficult to install and was full the next morning. It looks great and has performed very nicely. You hear it when it is filling up and of course when the ice drops. But it is not any louder than the Uline or GE we had before that. We are extremely happy with this ice maker.