Building Expert Business Solutions with Zoho CRM: An indispensable guide to developing future-proof CRM solutions and growing your business exponentially

This book is really excellent.It does not start by selling and selling Zoho CRM......its starts with CRM and how Zoho CRM accomplishes that mission for you in an very intelligent and coherent way.Half the books for Zoho CRM are a collection of screen captures and sad explanations attached ......this book is the only one I need.Please write a followup book on Zoho CRM and real world implementations. Examples of "best in class" elements across the field would be so very welcome.

As a SaaS sales management veteran and coach, I know how important it is to have your CRM working well for you. If you set it up wrong from the start, your team will be slow, inefficient, and their production will suffer.On the opposite end of the spectrum, those teams who have taken their CRM to the next level, beyond just the regular usage, are seeing outstanding results as sales people are uncovering opportunities they didn't know existed, thus accelerating closed deals much more quickly.This guide does exactly that. It clearly and precisely walks you through step by step the exact methods to get your Zoho CRM to a point where it not only works well for you, but takes you to the next level and beyond. It also means your team won't be spending hours and hours fiddling with it, trying to understand what to make of the data.I particularly enjoyed the chapter on how to 'Supercharge Your CRM with Marketplace Extensions, Custom Functions, and Integrations." This is really where the magic is. The dynamic apps and add-ons available can really make your CRM hum!Prior to this, I would have had a very difficult time getting these apps and add-ons plugged in, but this book makes it so simple! And if I can do it, anyone can.Highly recommended.