Color Name:Satin Nickel | Size Name:Lock Product Description From the Manufacturer
A**B
Unlocck attempts
It's was a great product. First couple of months it was smooth. But 3 months of use and it doesn't open / unlock in first attempt. You need to try a few times over and then it opens.This issue was fixed and now the lock runs smoothly since 1 year. I changed my rating from 1 to 5
J**Y
Need Servicing of Ultraloq in Kolkata
I had bought 2 of this product. 1 has stopped working. Where can i get servicing of this lock in Kolkata
H**S
Excellent smart lock
An excellent smart lock. I am using this as main door lock in my flat in India. I also bought the bridge hoping to use it with Alexa/Echo Dot. Unfortunately U-Tec Alexa skill needed for this lock is not available in India, which is a huge disappointment. However I can still control the lock from anywhere using the bridge and I-tec app. I have been using the lock for over a year. Make sure that battery’s are not weak or you will experience sluggish fingerprint recognition and remote operation.
J**I
U can contact me
We are importers of this product. Generall the product doesn’t have any proble. But u can contact me in 9820089990 for clarification
J**E
Classy solid lock with good features
The media could not be loaded. I needed a lock solution for my office which blocks casual access to unauthorised people without the faff of having to use/remember keys or fobs. This is perfect. It's sleek and doesn't look obtrusive, and works perfectly. High quality finish on the components and the mechanism has a reassuringly solid feel when in use. I particularly like the three-way access design - fingerprint, user code and master key. Having a user log that shows activations history is an added bonus too. It's a well-thought out solution and I genuinely believe that you get what you pay for with these sorts of things, so suffice to say that I will gladly buy another of these locks when I need the same faff-free restricted access for another door. Highly recommended.
E**A
Great product at a reasonable price that works well
we have a small office of 4 staff. We were looking for an efficient system that we could operate without keys, give temporary access and also record comings and goings. A fancy key fob system was really expensive and needed a separate It unit connected to a server.I found the Ultraloq UL3 BT on Amazon and could not be happier with it. It was easy to install (just follow the instructions) on a retrofit door (I would not be sure about a completely new install where you would need to drill holes, but that would be true of installing any lock). We had a door with an existing lock, so the holes pre-cut and it was as simple as remove the old one and install the new one.We bought and installed two UL3 locks, one n the front door and one on our document storage room. The finger print scanner does not work first time every time, but the same happens on my phone. At times it might take two or three attempts.We have not had staff leave yet, but it will be very easy to remove their access rather than have to replace locks every time. We can also grant temporary access, as we have to contractors to work on weekends.I am really happy with this lock and would have no issues with buying it again when there is a need on another door.
M**G
Great Product backed up by Great customer service
Bought for a small office 8+. Easily installed and very easy to set up. The available phone App is very useful too.Battery life is more than adequate and whilst the reader does not always read the fingerprint first time, neither does my £1000 smart phone.The lock developed a fault after 6-7 months and I really cannot commend Ultraloq enough for their response, as 2 days after contacting them I had a replacement delivered. I wish more companies would stand over their product the way these guys have.All in all this is a great value for money product backed up by great customer service.
S**M
Avoid this product, it doesn't work properly
I don't often write reviews but I feel so annoyed that I wasted money on this product that I had to write a review. Put simply it doesn't work!The lock is straightforward enough to install but requires lots of holes to be drilled, potentially wrecking the door if you decide to remove it. The app seemed easy enough to install but that was where the fun began.The app software runs incredibly slowly or not at all with frequent timeouts. We have a fast broadband connection so that cannot be the cause. Even standing next to the lock doesn't seem to help. Changing settings seems almost impossible.Once the fingerprints are added you should be good to go but of the 4 people added so far, 2 of us can't get the the lock to release at all and the third (me) is incredibly hit and miss.If I could get a refund I would
M**N
Brill, apart from the battery life
Even though I’ve given these a three-star, they’re actually almost a five. Yeah, the finger print scanner can be temperamental to set up, but it does work well, most of the time.The big issue is the battery life. We’ve only had these operating since September (now November), in a building open not even two days a week on average, and we’re about to put in our third set of batteries. I'd imagine for those buildings/doors where the door is used more often you'd be changing batteries every few weeks!
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