roborock S8 Pro Ultra Robot Vacuum and Mop, Auto Drying, Auto Mop Washing, Self Emptying, Self Refilling, Liftable Dual Brush & Sonic Mop, 6000Pa Suction, Obstacle Avoidance(RockDock Ultra Series)

Update from 2025 (original purchase over 2 years ago): We have not had any major issues or really even difficult minor issues with this robot. The only issues we've had have been easily solved by googling their wiki on solving, and they've all worked. We run this robot at least 3 times a week (usually daily). We'd put it on a schedule but we don't want it to encounter something random like a puddle from a spilled cup or whatnot if we're not around since we have two cheeky cats and teens. I'll cover the pros and cons since we purchased. Pros: 1) Amazing suction power. We have not had any residual hair or dirt left over after the vacuum runs 2) Mopping power exceeds expectations 3) We've been somewhat lazy at times emptying the mopping containers and the vacuum still works just fine (meaning the dry vac, not combo) 4) The app is great. I know others have complained about it, but we have not seen any issue with the app at all since purchase. We have the house mapped and we can do zone cleanups, specify areas we don't want the robot going, etc. 5) Built-in AI. We have older kids and they're pretty good about picking up stuff, but at times, things might be left laying around. The vacuum learns from obstacles and avoids them. Cons (minor): 1) The emptier occasionally gets stuck because of something the vacuum ate (usually during heavy shedding season with our longhaired kitty). Super easy fix...you grab your shop vac and stick the hose on the bottom where the dirt gets sucked up into the bag (where the robot docks) or you take the vacuum bag out and clear the blockage from the top where the unit sucks it from the bottom. Not difficult at all. This is probably the "biggest" minor issue we've encountered. 2) Wheels getting stuck: Only once has the mop (the rear end of the robot) gotten stuck in a pressed down setting, not allowing normal vacuuming. We referred to the vendor's wiki page and immediately found the solution to manually roll the vacuum around until the mop unstuck itself from that position. Again, only happened once and was nearly immediately fixed. If you're debating whether to make a purchase from Roborock, my feedback is to choose Roborock. No, I am not paid for this review because I like to help others make good purchases. This is based on our anecdotal experience only and can't vouch for anyone else. We are in the process of building a new home and will buy another one of these units for the new place (or the next gen model). Original Review: We are on day 3 of this robot. We’ve had 5 other robots in the past, and all have had issues from the start. This one actually is incredible so far. The only feedback I have is that the mop and vac feature where it simultaneously performs both functions is not super great. We switched to a full vac and full mop and it is superb. “Buster” has made our floors clean again and it is as close to effortless as possible. Fill the clean tank and empty the dirty tank, and then ensure to inspect the robot at least once a day to make certain nothing is stuck.

They say you get what you pay for, and it's never been more true for me than with this purchase. This is my 4th robot vacuum (2 Ecovacs and 1 Roomba previously), and this one far outshines its predecessors (it also was the most expensive). But it has been worth every single penny. I have two large dogs (a St. Bernard and a Golden Retriever), and they shed like it is their JOB! All previous models got the hair tangled up in the brushes/wheels (both), or the suction wasn't strong enough to empty the bag into the base (Ecovacs), or they didn't do a great job (both) - but this one has been phenomenal. It does an amazing job picking up all debris, dirt, and dog hair, and I've had no jams at all. The brushes detangle themselves, and the main multi-directional wheel is easy to remove, so if/when hair does build up there, I can just pop it out to clean (the Roomba had this, too; Ecovacs did not). The mopping feature works really, really well and I LOVE that it dries the mop head so no smelliness. My Ecovacs (supposedly) mopped, too, but it did such a poor job that I never used the feature. Plus, it had to run separately from the vacuum (attach mopping head). This one is all built-in and does an all-in-one. It actually "lifts" the mop head out of the way when it detects carpet. The app is great; scheduling is a breeze. It doesn't "lose connection" to my network constantly (looking at you, Roomba), and it displays a very accurate map, allowing me to see just what has been vacuumed/mopped. All-in-all, I couldn't be more pleased with this product, and I highly recommend it to anyone who wants the best and is willing to pay the price for it. I would buy it again. No question.

I bought the device because of its LIDAR navigation and top of the line coswt. I read the manuals and learned the diagrams of all parts and their maintenance intervals. The roborock app did not recognize my wireless network but the MiHome app did and mapped my rooms. I elevated all the chairs in the house during the mapping then I vacuumed all the carpeted areas and mopped the wood floors with the device. The dust bin in the device was absolutely clean, containing no dust. The filter in the dust bin was clean and looked new. The dust bag in the large plastic container in the mothership was empty after emptying the robot bin using the app. The dirty water container contained essentially clean water after emptying the robot. The wood floors were still dirty. I called roborock tech support. The were utterly incompetent and obstructionist. They first sent me a text message "to confirm I could receive text messages." I asked why they couldn't send a troubleshooting text message as their first message? They said this is their protocol. Then they sent me a troubleshooting text. In it they asked me to crumble crumbs on the floor and take a video of the robot passing over the crumbs and send it to them. I said why couldn't they just walk me through troubleshooting steps. They hung-up on me. I called back and got a different representative. I asked them to walk me through troubleshooting steps. They said they couldn't help me and had to transfer me back to the first representative because that is their protocol. I objected. They wouldn't budge. I returned the device. It didn't work at all. I wasted a whole day. Very frustrating. Bad support and non-functioning device.

Replaced a Roomba S9+ with this. Although it doesn’t vacuum carpet as well it is better in every other way. It works way faster, drives into less things, maps better and has the added bonus of “mopping”. The mop works okay, it’s closer to dusting than anything else but keeps the floors very clean. Highly recommend if budget is no issue.

Buena máquina y práctica

J'étais perplexe avant de l'acheter mais WOW ça fait vraiment du bon travail pour une si petite machine 😍. J'ai juste acheter le produit de lavage à rajouter dans l'eau propre pour ne pas nettoyer qu'à l'eau les sols. Sinon, l'application est vraiment très bien faite et la cartographie et aussi vraiment réaliste. Il détecte les tapia, les chaussures et j'ai même une droit à une alerte sur un seuil de porte un peu trop élevé 😅. Pour le nettoyage il reste quand même à faire les poussières sur les meubles et la salle de bain en profondeur. J'ai un Jack Russell donc les poils court en quasi permanence sur le sol mais avec ce bijou technologique je recredite des heures dans ma vie, celles que j'utilisais pour faire les sols 🙏

Funcionou bem ate apresentar o primeiro problema. Agora colocam dificuldade para enviar para assistência técnica. Nao recomendo que importem esse equipamento para o Brasil.

Llevo un año con el, trapea y limpia excelente y automáticamente, yo solo agrego y tiro el agua de la base cada 20 días, según el uso. Tengo piso tipo mármol blanco y alfombra en al recámaras. El piso lo deja brilloso, solo no quita la mugre muy pegada como refresco ya seco. Va dibujando el mapa de la casa automáticamente. Reconoce muy bien los obstáculos y los evita. Espero así siga….👏🏻