Aneken Mixed Denomination Money Counter Machine, Value Counting, Mixed Counting with 2 CIS/UV/MG/IR/DD/DBL/HLF/CHN, Counterfeit Bill Detection, Cash Counter with Touch Screen

I was very impressed with the build quality and functionality of the counter. I was surprised to see that out of the box it only supports a few currencies (despite in the description it was stated that it supports 120). Quick e-mail to customer support almost immediately brought me an updated firmware, which added two more currencies I requested (Swiss Franks and Japanese Yens). Update took a few minutes, and now my machine got two more currencies supported. Also, I discovered that out of the box it can speak English, Russian or Turkish. It appeared that it is indeed limited to 3 languages, but you can change them through firmware updates from the vendor. I do not need more than one (it speaks perfect English), but if you want other options, you can request language from the following list:AR: ArabicDE: GermanEN: EnglishES: SpanishFR: FrenchPT: PortugueseRU: RussianTC: Traditional ChineseTR: TurkishUK: UkrainianThe final verdict -- very nice counter with outstanding customer support. If you need one with multi currency support -- this is a no brainer, take it.

I bought the AL931 to use at a small music festival. We get a lot of small bills, which have always been very time consuming to count . As long as we took the time to go through a stack and make sure nothing was folded over, the machine would do a perfect count. It can be a little fussy, but if it rejects a bill, simply pull the rejected one out, run the rest of the batch, and try feeding it through again. As long as it's set to the "add" mode, it will add the rejected one to the total if it's successful in reading it. Bills that have been taped together are a problem, but that's not the machines fault. If it absolutely won't read a bill, just add it to the total by hand.The "add" mode is handy. One deposit was over 5k in mostly small bills, so it had to be split into 2 stacks to process, so it was nice to have a total for the whole batch.Also bought the matching printer. Well worth the money. The printouts list the number of each denomination along with the total, and the time/date and signature lines are really useful.While it might not be "bank grade", it's more than adequate for my use. One of our food vendors came in to look at it and ordered one for his own business.I only used it for the 5 days of our festival, but I'm pretty impressed with it. Zero errors on our deposits, and saved a whole lot of time!

Our business needs a new money counter so we decided to purchase two brand new models with touch screen.The Munbyn money counter IMC41 and the Aneken AL-931. Which one reigns supreme?IMC41:Touch screenMulti currencyManual sortUpgradeableAL-931Touch screenMulti currencySerial number trackingUpgradeable2CISBoth models are very similar in functionality and as is purchase similar in price after discount. However, the Munbyn offers a manual sorting feature where it will stop when it grabs a bill that doesn’t match the sort (face, denominations, etc). The features sounds great but in reality it requires too much manual intervention which makes it easier just to sort by hand.The Aneken on the other hand offers double side image checking which theoretically offers better accuracy. Also the fact that it reads and track serial number tells me that there is superior image recognition built in.To test it out, I used a stack of jumbled bills consisting of 1s, 2s, and 5s. While both count crisp bills easily, the difference came about with really old bills. In this case, the Munbyn kept rejecting the same old bill whereas the Aneken was able to scan it fine. So the Aneken was the ugly machine that was able to resume from errors and finished counting.For superior accuracy, the Aneken is the winner.See picture of the count between the two counter.

If I could, I’d give 5 NEGATIVE stars. The money counter is utterly useless. Despite promptly returning the item within a week, the refund process is appalling. It's been confirmed that the defective item was received, yet I'm expected to wait a whole month for my refund. It's incredulous that Amazon continues to partner with sellers who mishandle customers' funds to their own advantage. One has to question if Amazon thoroughly vets sellers using their platform, especially those using the Amazon name. It's a feeling of being taken advantage of. Amazon's response after one hour with representatives, that they cannot intervene to expedite the refund only adds to the frustration. I'm left with no choice, the money being held is the money I need to purchase a high-quality money counter.