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Q: Can I leave this facial cleansing brush in the shower?

Dear customer, Thank you for your support to EZBASICS . EZBASICS facial cleansing brush is IPX7 waterproof and can be used in the shower and bath. Thefacial cleansing brush can also be placed in the shower. However, please keep it dry while charging. If there is anything that can help you, please contact us via the“Contact Seller”option, we’re happy to help you solve the problem. Thank you.

Q: I do not see a green light at all when charging. I even turned off all the lights in the room to be sure. Where is the green light located?

I didn't have a green light when charging either, you may be talking about another product.

Q: What should I do if the blue light for cold mode stays on, but nothing happens? Nothing actually works, is just the blue light kept on

Dear customer,Thank you for your support to EZBASICS.After turning on our EZBASICS Facial Cleansing brush,double-click the button to switch to the function mode, and the cold mode is located below the power button.The blue light indicates that the cold mode has been turned on. The sheet metal on the back of the device will cool in 10 seconds. The temperature range is 57 ° F to 65 ° F and the cold mode will automatically turn off after 3 minutes.As you said nothing happens, I guess you did not notice that the metal sheet becomes cold. If you need to use the vibration mode, you need to long press the power button for 3s to start the vibration mode.If there is anything that can help you, please contact us via the“Contact Seller”option,we’re happy to help you solve the problem.Thank you.

Q: I did not get an instruction booklet with this item. Where can I get one?

I didnt get one either? its pretty self explanatory

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Can I leave this facial cleansing brush in the shower?

I do not see a green light at all when charging. I even turned off all the lights in the room to be sure. Where is the green light located?

What should I do if the blue light for cold mode stays on, but nothing happens? Nothing actually works, is just the blue light kept on

I did not get an instruction booklet with this item. Where can I get one?

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EZBASICSAfro & Curls Shine in Spay, 236 ml

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